The Thread: Act XXIII
be 100% truthful.
I got a box of bad rock.
Yes, initially I asked you
about the Large pieces box.
Yes, LadyOctopus did write
to you because she felt
I was getting nowhere.
I feel horrible about this.
I will never order online
again because of this.
I will go to my LFS and see
what live rock I can find there.
I will save my money
and this time do it right.
You admit the pieces are not the
"best quality and they are bulky."
(Here is what has been said ... "it does not look like our
fanciest stuff that is usually shipped" ... and, "... we do agree
with you that the pieces you received are bulkier than you wanted ...")
I got a bad box of live rock which
you have even stated was not good.
That was my point.
Many people here agree with me.
I am not saying everyone,
I am saying many.
I am not a vindictive person.
I'm looking for rectification.
Also, please tell me, how do you
know what's inside your box of
live rock you send out?
Did you look in my box before
sending it out to me?
(Many boxes of this type of live rock include large pieces
in them ... so, this would not have seemed out of the ordinary to
the company's driver or anyone else who would have checked
the live rock. These types of large pieces of live rock are
something many folks are actually looking for and
Customer service should
always be a Number One
priority with any company.
I am not a kid. I am an adult.
I've been through life.
My father called to speak with you
and you will not even speak with him.
Is Damselblue sure about this ?
I am upset.
I really hope no one else
has to go through this again.
I would sell that crappy looking boulder
shape rock to a LFS and then try another
vendor. There are many here that
have gotten great rocks elsewhere.
It's the bad side of people that
come through the internet in
insulting and mean manors.
(I think he means "manners.")
It sux that some have treated
you like they have. Some of ya'll
need to grow up and treat people
as you wish to be treated.
Things will work out in the end.
...Continue to Act XXIV