Dear Customer,
Thank you for your order ... we will be in contact with you soon to let you know when we expect your shipment to be on its way to you.
For live rock and coral orders, if you did not already let us know the major airport that is closest to you, please do so now so we can make all the necessary arrangements for you.
Note ... if you have ordered limestone base rock, your order will be shipped directly to your door, but we would like to have your phone number just in case we have any questions regarding your order.
After we are able to determine the best airline for your destination (based on flight availability, and other factors), we will make a booking for you, if one is necessary. We will then e-mail you to let you know the scheduled arrival date of your order, as well as all the airline information you will need in order to pick up your shipment.
If you did not type in your phone number in the "notes" section while you were placing your order, please send it to us in an e-mail or call us with it. Your phone number is needed to properly process your order and we cannot accept your order without it. We do not share any personal information with any other parties, but your address and phone number will be noted on your shipping papers with the airline, as required.
If you have any further questions, please send us an e-mail (birdfish @ livestockusa.org) or call us, toll-free, at (866) 874-7639 or (855) 225-8086, Monday through Friday during the hours of 9:00 a.m. to 5:00 p.m. (central time).
Thank you!
