Ordering Information

How it All Works -


Our ordering process ...

Our shipments of live rock, corals, or fish are sent to your local airport. We ship to just about all major U.S. airports. You may send us an e-mail us before placing your order to inquire regarding your nearest major airport. At that time, we can tell you what your approximate shipping costs will be.

After we have received your order and know what the shipping schedule is going to be, you will receive an e-mail telling you when your shipment is expected to arrive LAX and when it is expected to arrive at your local airport.

When your live rock, corals, or fish have arrived to LAX and have been shipped on your airline, you will receive an e-mail letting you know what flight your shipment is expected to be on and when it's scheduled to arrive at your airport. At this time, you will also receive other pertinent information regarding your shipment, as well as contact information for your airline. If you have any questions along the way, you may either e-mail us or call us. Your shipping payment is made directly to the airline when you pick up your order.

Leadtimes for the various livestock products can fluctuate and are dependent on where your live rock or corals originate from, as the incoming flights may arrive on different days. Due to this, ship days may vary. Also, we place our orders several days in advance of the incoming shipments. If your order is placed prior to our ordering day, your order may arrive in approx. five days (or sooner), but if your order is placed just after our ordering day (deadline), your order will more than likely arrive with the subsequent incoming shipment, which can be a week+ later. Also, there can be delays during certain times of the year. Planning ahead is crucial when scheduling your livestock order ... if you would like to find out what the shipping schedules are in advance of placing your order, just send us a message or give us a call.

Due to many factors, international orders for live rock, corals, or fish cannot be accepted and meetings at LAX are not considered. Although not the norm, airline delays or mishandling can occur. Unfortunately, we have no control over this and cannot be held 100% responsible.

Please be sure to call or e-mail us with your phone number when ordering ... thank you!
How to place an order ...

Placing your order online is available for some products, such as live rock or some coral orders. For coral or fish orders in which selections are made, a list of what you are wishing to order needs to be e-mailed to us. The most current availability lists can be e-mailed to you upon request.
To give you an idea of what may be available from various sources, recent lists in .pdf format are available for viewing on the following page ...

Marine Livestock Lists

The following pages allow for online ordering. For fish and coral orders, it is always best to inquire regarding availability and scheduling before placing your order.

Box-lot Specials

Live Rock Ordering Page

Acropora Ordering Page

Additional ordering & shipping information ...

Shipping Information - "Gettin' the Goods"

Destinations & Rate Information

Terms & Conditions
An assortment of product information pages ...

Live Rock Photos & Pricing

Coral List Central

Fish List Central

Corals Information

Acropora Sale

Corals Directory

Corals Selection Guide



Our toll-free phone:
Monday through Friday from 9:00 a.m. to 5:00 p.m. (Central Time)

(866) 874-7639
(855) 225-8086


If you should have trouble with the first number, please use the second one.

If we are temporarily unavailable for some reason, please leave a message ... we will return your call as soon as possible. Thank you!

If you own a store and wish to inquire about our products, please send us an e-mail and let us know where you are located.



Our E-mail
birdfish@livestockusa.org

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