Although Tonga has been closed for collection of live rock, here are some
letters from customers regarding the
live rock they received from Tonga ...
Regarding Tonga Vava'u (Deepwater) Live Rock ...
"This live rock is the real deal, I couldn't
have picked it out better myself. Three large
show pieces and several medium to small pieces
with very little breakage on any of it.
It's got lots of coral heads, caves, tunnels
and more shape than you could hope for.
The largest piece is about 15 inches
by 16 or 17 inches with large coral heads,
one cave about 2 and a half inches
deep and one tunnel about 4 inches long.
This rock is awsome!!!!"
Glen - Tulsa, OK
"Picked up the rock today and it looks great!
Very impressed - perfect mixture of shapes and sizes,
including a couple of larger (as good or better than
some show pieces I've bought). Sea urchin and a large sea
cucumber who came along for the ride didn't make it,
but a smaller cucumber was showing some signs of life.
Great biodiversity on the rocks (variety of coralline,
variety of green vegetation, a branchy gregorian/coral
or something such, etc.), even a small crab that made it
Erick - Highlands Park, CO
"I actually was really surprised. The rock is great.
This was the first time I have ordered online.
I received a nice mixture of sizes and the color is great.
And by the way, you guys made it very pleasant as well.
If I ever need rock again, you will be hearing from me.
Eric C. - Seattle, WA
"I received the rock and it was fantastic and in great shape.
There was a show piece of Deepwater that
must have weighed 45 pounds.
The rock looked better than your website photos.
It's been great doing business with you.
Thanks for the great looking rock."
Dwain - Tulsa, OK
"It's the most amazing rock I've ever seen.
Local store rock looks terrible compared to this.
My buddy Brian in Kansas (who has bought a lot
of rock from you) told me about your site.
I sent him pictures of my rock and he was
a little jealous. Lucky batch I guess.
Richard - South Lyon, MI - Apr. '07
Regarding Tonga Eva Live Rock ...
"The rock is awsome!!!
One massive show piece and one medium
one, 4-5 smaller pieces that work well.
I am curing in tank, and while there is
lots of coralline algae, there wasn't much
in the way of sponges to remove, ended up
not rinsing at all, just took of the obvious
(I think dead macroalgae mostly) and put it in.
I'll try to let you know how long it takes to cure."
"By the way your website is really great,
and the main reason I bought with confidence
on something that is in effect a bit of a mystery
grab bag in terms of what you might get.
Thanks for the great service."
Ken H. - Vancouver, WA
"We received our order of live rock today. Wow, what a deal.
Not only was customer service class A, but so was the
Tonga Eva rock. There is alot of coralline algae, and a
good assortment of very nice size rock, including some
very large show pieces. We are very pleased and couldn't
be happier if we were at the holding tank,
picking them out ourselves."
Rod and Denise - Decatur, TN
"I just want to express my appreciation for my
Eva live rock order. When I opened the two boxes,
it looked like I received rock that had been
dipped in a rainbow and there were many
nice, large pieces - two just barely fit through
the openings of my 100 gallon acrylic tank.
My ammonia level is unmeasurable now and my
nitrites should cycle any day. I feel like a kid who
can't wait to see what prize is in the box
of Cracker Jacks. I wish you continued success."
Joe R. - Fortson, GA
"I want to say thank you so much for the
outstanding service you and your company
has provided me! It has been an absolute
pleasure doing business with you and I will
recommend your company to anyone needing rock.
Thank you very much for a wonderful product.
The Tonga Eva rock is absolutely gorgeous
and I could not be happier.
Thanks again for all of your fine work."
Sam N. - Bozeman, MT
"I was afraid of a lot of die-off from the long trip,
but found the rock to be in excellent condition.
It smelled like seaweed. The Tonga Eva (75 lb)
is four large show pieces loaded with fissures and
caves and the color is unbelievable (orange, yellow,
pale green, bright red, lavender). There was
less than a handful of rubble in the box.
The Fiji branch is also beautiful with wonderful
color and shapes. I was hesitant to do business
on-line but have not seen the kind of quality
I received in local fish stores and am thankful
for the great customer service."
Robin M. - Lehighton, PA
"Thanks for the compliments on the aquascaping.
I could not have done it without your great live rock!"
Alan - Golden, CO
Vava'u, Uaniva, Ultra-premium Fiji Large
Thanks for the photo Alan!
Regarding Tonga Eva XXL Pieces ...
"Received and very impressed!
The XXL Tonga Eva rock was awesome.
After staring at what looks like construction
rubble in the local shops at $5 to $10 per pound,
this rock took me back in time about 12 years
when this is what live rock looked like.
The largest piece is huge and complex ...
a couple of pieces broke off during shipping,
thank goodness, or I wouldn't have been able
to get it into my 210! Add to this Kathleen's
customer service which made me feel like I was
your only customer and you could definitely say
I'm destined to spend alot more time on your website."
Darren G. - Miami, FL - May '07
Live rock is in my Rubbermaid sump.
It is a lot bigger than I thought.
It looks like a piece of coral reef in tropical ocean.
I feel like l bought a piece of Kingdom of Tonga to my house.
Live rock is awesome.
I saved one large sea cucumber and a crab.
They are doing good.
The rock retains colorful coralline algaes (orange & purple).
Thank you for refunding the difference.
I appreciate your honesty on your business
and quality rock you offered. Thank you again.
Kun Soo - Boston, MA - August '07
Regarding Tonga Eva and Vava'u Live Rock ...
"Wow, is it great stuff! Huge, beautiful pieces, just
covered in tons of life. Very impressed and pleased.
Many thanks, and can't wait to get second batch!"
With a follow-up letter ...
"My tank is doing nicely and the rock that I got from
you is still fabulous. The coloration is still vibrant
and it has a lot of growth on it. It hasnít diminished
with time at all. If anything, it has gotten more beautiful.
Tony G. - Boise, ID
"LOVE THE ROCK !!!
I picked the shipment up this afternoon, it is really gorgeous.
I appreciate all the help and advice. I will certainly
recommend you guys to anyone who asks me about my rock.
Thanks for everything ... I think you run a "Class A" organization."
Michael - Cleveland, OH
"Wow, wow, wow...the live rock is so
beautiful and surprisingly fresh.
I canít thank you enough for the great
service and wonderful live rock.
No doubt a few of my friends that are
also redoing their tanks will place orders with you.
Thanks again for the wonderful service!!!!"
With a follow up note ...
"I love the rock, the shapes are amazing.
Thanks again. I am so pleased and really
appreciate the excellent customer service.
It's rare these days to find companies
that under promise and over deliver."
Greg V. - Mar. '07
"I got the rock and Iím amazed as to
how nice it is. Thank you! I canít
believe how "live" the rock is!
There were live crabs, some sort of red worms,
and this slug like creature about 1-inch wide
and 4-inches long on the rock.
Once again, thank you!"
Brett D. - Marlette, MI - August '07
Regarding Tonga Uaniva Live Rock ...
"Things went very well, your communication and
customer skills are first-rate. The rock was in
much better condition than I expected; being a
life-long NW beach boy, you should let your nose
and eyes judge sealife. The smell was similar
to a bucket of freshly gathered oysters and the
attached seaweed wasn't even dried-out.
It looked like it had been harvested, then
boxed without washing, which is exactly what
I was hoping for; as undisturbed as possible.
The pieces were much larger than I expected."
Eric L. - Seattle, WA
"The live rock is absolutely gorgeous and will
definitely be the focal point of my tank.
Itís been a pleasure working with you to get the
live rock, and if I ever need more in the future,
I would definitely order from you again!"
Eileen - Havertown, PA
"The pieces were very nice, with at least
two of them being what I would call show size ...
very large rock, a couple of large pieces
and 2 or 3 medium pieces.
Completely covered on life, some of which is
dying off, but it looks absoultely beautiful ...
I'd be happy to give you an enthusiastic
endorsement on your website or to anyone who
asks me. You guys were very friendly and
great customer service."
Howard D. - St. Louis, MO - Jan. '07
"The rock is great - really neat with lots of
holes and crevices - also lots of coraline - thanks.
Been in my tank now for about 5 days and the
skimmer is just idling along so it looks like
there is not a lot of dead-dying matter to deal
with (except for the algae-plants - most of which
I picked off before putting them in the tank).
Also - virtually no rubble in the box.
Only "surprise" I got is that I was expecting a
bunch of medium sized rocks and what I got
included one about 30+lbs.
No big deal - actually looks good. "
Rodger E. - Tucson, AZ - Feb. '07
"Just got the last piece in my tank.
I must say, you did not let me down.
This is by far the greatest rock I have ever seen.
Absolutely amazing. I'll talk with you soon.
Brian - Emporia, KS
"The Live rock is wonderful.
I cannot find words to describe how pleased I am.
There was one extremely beautiful piece
of Uaniva that made the over weight worthwhile.
The amount of rock I received fit perfectly
in my 140-gallon tank. It has been
great doing business with you."
Rick H. - July '07
Received Tonga Uaniva, Eva, Vava'u
Regarding Tonga Branch Live Rock ...
"I just have to say that I'm all around impressed.
Excellent communication, excellent rock."
Keith - Dacula, GA
Tonga Branch Live Rock
Thanks for the photo Keith!
"Just wanted to thank you again for all of your help
during this transaction. The rock looks INCREDIBLE !!!!!!
I expected a few colors but this stuff looked like Fruity Pebbles
when I opened the box. Smelling that signature smell of
the ocean while standing in my garage was fun also.
I would endorse you guys in a heartbeat!!!"
Demetrius - Basking Ridge, NJ - May '07
Thanks for the nice photos Demetrius!
"You would not believe how fast my tank
cycled. I was surprised. I was also amazed
at how much other live stuff was still on
the rock. I also have some new corals starting
to grow. I think anyway. There is also some
plant growth I'm not sure of yet, but I do believe
it will turn out to be to my benefit. I do want
to thank you for the speedy delivery of this rock.
You are fantastic, keep up the good work."
David P. - Surprise, AZ - Apr. '07
Received Tonga Branch, Shelf, Eva, and Fiji
"Hi Guys, The rock was great.
It stacked so easily making caves, arches, and ledges.
I saw some "premium" live rock at my LFS
and they wanted a fortune for it ... it was not
even close to the quality you sent me.
The Tonga especially had great shapes.
I was definitely pleased and will pass your
name on to everyone I meet in the saltwater hobby.
Kerri D. - Waxhaw, NC - May '07
Received Tonga Eva, Vava'u, Uaniva and Fiji
"The rock was nothing short of spectacular.
The rock had orange, green, red and purple
coralline algae, lots of small critters and worms
and had a very fresh smell. There were 3 large show
pieces with several smaller "shelf" type pieces
that made aquascaping a breeze.
I took my girlfriend along to pick up the extra
25 lbs. of rock I needed from a local fish store
and she couldn't get over how much more expensive
and how much the local stuff looked like lifeless
limestone compared to what we got from you folks. "
Greg M. - Martinsburg, WV - August '07
Regarding Fiji Ultra-premium Live Rock ...
"Thank you very much for everything!
I must say, you weren't kidding about the
quality of your Ultra Prem Fiji.
There are so many colors, and so much life,
with so many interesting shapes and sizes
of live rock. You simply don't see this
quality in the local stores around here.
You lived up to your promise, and you were fast.
I very much appreciated the updates and
correspondence, all the way up until the
time of my pickup. It is obvious that customer
service is a priority of yours. Thank you!!!"
Ryan P. - Denver, CO
"Everythingís going great.
The live rock pickup took all of 5 minutes.
The rock is gorgeous and covered with
coralline algae and various other macro-algae,
possibly some sponges, and some mollusks,
which I have yet to identify.
The rock is, of course, curing at the moment.
I will send you an update in a couple
weeks once the rock is cured and in my
Charles P. - Providence, RI
"The live rock looks great and was way
beyond my expections for the price!
There is a great variety of shapes and
colors, this rock is astronomically
better than Drs. Foster and Smith.
Everything is fantastic."
Zach - Manheim, PA
"I picked up my rock today ... it's in my tank
where I plan to cure it. I don't know much about live rock
(this is my 1st tank), but the shape and size of the pieces
look pretty awesome to me."
With a follow-up note ...
"I have lots of coralline algae, feather dusters,
some spongy looking things, some halimeda
algae, no unwanted critters that I could see.
I just added my reef critters on Saturday,
and they are doing well eating the lush
algae bloom that has grown. I have lots
of pods now as well. I have submitted your
site on several reef forums
on which I am a member. Good stuff!"
Lynn V. - McAllen, TX - June '07
Regarding Fiji Ultra-premium 3-Box Combination ...
"Just wanted to let you know that the three boxes
were received and are happily "cooking" in my tank.
Very nice pieces! The Fiji large was really
three extra large pieces that, combined with the
awesome Branch (one piece being 20" long!) ended up
being very easy to piece together into a very nice looking
reef tank. Thanks to your customer service and
your company's quality product.
Darren G. - Miami, FL - May '07
Awesome aquascape ... thanks Darren!
Regarding Marshall Islands Live Rock ...
"I just want to say thank you for the GREAT live rock,
it was full of color and life and the shapes were awesome.
It took me about one and a half weeks to cure it
and it was ready to put in the tank."
Josh R. - Erie, PA
Love the rock. The 70 lbs of Marshall came in first
and was some of the prettiest rock I have ever seen.
The next day the 80 lbs of Tonga arrived and it was like
5 pieces and maybe 1/2 a lb of rubble in the whole box.
Great rock, it's in the tank and cycling now and is
going to make quite a display once it's cured.
Thanks for all your help and I'm sure I'll be in
touch with you on any further orders of livestock.
It was great doing business with you.
Billy - Birmingham, AL
Thanks to Eric for his Marshall Islands live rock photo
"The box arrived without a hitch. How could anyone
be disappointed with a box containing this much life?!
There is sooo much coralline on this stuff and in so
many different colors!! I found almost nothing that
needed to come off and, I can tell that there is a
lot more stuff that is gonna be growing on them soon.
Problem free experience from beginning to end -
I'm a happy reefer!"
Follow up Letter:
"The Marshall Island Live Rock cured very fast and, has
done nothing but wonderous things for my tank. I am
finding new daily growth of coralline, feather, fan &
hair worms, several different kinds of desirable macro algaes
(kinds my LFS charges over $40 for a small sprig of),
encrusting montipora, Pocillopora, live mussels, and
more new stuff keeps poping up weekly!
Thank YOU VERY much!"
Eric R. - New York, NY
Thanks for this wonderful photo Eric! ....
"Just wanted to let you know that the rock is curing wonderfully.
I picked up the box last Wednesday night ... it had some cool stuff
on it. Did daily partials for the first few days as the skimmer went
into overdrive. So just wanted to say that this is really good rock ...
surprisingly quick to cure ... this rock clearly was
superior to others Iíve owned."
Joon-Ho - New York, NY
"The Marshall rock looks great, in fact it's better
than any I have seen at any of the shops around here.
It has tons of life on it!
Everyday I'm able to see something new ...
yesterday something was swimming in the water,
I have no idea what it was but it was exciting to see,
and also not to forget the featherdusters
I've begun to see only after a week.
Thanks for the great service and great rock."
Jeremy - Minneapolis, MN
"Wow!!! You sell great stuff! I don't think my
feedback has anything to do with that. I think everyone
has a hard time gaining trust on the internet and
you have mine. Thank you for the great rock!!!
It has been so much fun watching to see what comes out
next. I have little feather dusters, two kinds of plant
life, loads of different colored algae, and I saw some
copepods. I've seen lots of beautiful tanks but none
with such impressive rock. I count my blessings
that I bought from you. Thank you for such
an awesome start on my reef."
Troy - Haltom City, TX
Marshall Islands Live Rock
Thanks for the photo Troy!
"Mark was wetting his pants last night!!
He is so happy with the rock. He even found a
nice sized crab ... still alive as of last night.
He said the rock was beautiful and he has
never seen stuff so nice. Anyway, he said all is
well and he is happy. So if he is happy I am happy.
He even thanked ME last night for letting him get it.
He comes home everyday from work ... what?,
to say hi to his wife and kids???
NO!! to see his beautiful rock! LOL!!!
Oh and by the way, I just looked at the rock ...
there are some green plants starting to emerge ...
looks like itty bitty ferns.
P.S. I do want to say you are a wonderful company
to deal with. I am very untrusting as I have been
ripped off before, but your emails and calling
was top rank! You made me feel very comfortable
and knowing that the darn rock would get here!!
We will certainly use your company (web site) in the future.
It has been a bumpy pleasure ... not your fault,
I know ... it was the airline's ... you smoothed it
the best you could!! You guys are a great company
and your emails even after the sale are really cool ...
service after the sale ... that's what I like!
All our best to your company!!"
Mark and Stacie - Enola, PA
A special thanks to all of our customers
who have shared their experience here with others ...
thanks for taking the time to write!